STORE POLICY

Our Promise

At ARYÉS Beauty, we’re dedicated to delivering effortless elegance and confidence through every lash and beauty essential. Your satisfaction is our priority, and we’re always here to help with any questions, concerns, or support you may need.

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 Orders & Processing

• Orders are processed within 1–2 working days (Monday–Friday, excluding bank holidays).

• You’ll receive an email confirmation once your order is placed and another when it’s shipped.

• Please ensure your delivery details are correct — ARYÉS cannot be held responsible for delays caused by incorrect or incomplete addresses.

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 Shipping

• Free UK delivery on orders over £35.

• Standard UK delivery: 2–4 working days.

• Express delivery options available at checkout.

• International shipping available — delivery times vary by destination.

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 Returns & Exchanges

• Due to hygiene reasons, we cannot accept returns or exchanges on opened lash products or beauty tools.

• If your item arrives damaged or defective, contact us within 7 days of delivery at info@aryesbeauty.com with your order number and photos. We’ll arrange a replacement or refund where applicable.

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 Payments & Security

• We accept all major payment methods: Visa, Mastercard, PayPal, and Apple Pay.

• Payments are processed securely; ARYÉS Beauty does not store full card details.

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 Customer Care

• Questions about your order, our products, or usage? Our customer care team is here to help!

• Email: info@aryesbeauty.com

• Instagram: @aryesbeauty

• We aim to respond within 24–48 hours (Mon–Fri).

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 Legal & Compliance (UK)

• All products comply with UK and EU cosmetic safety standards.

• We operate under the Consumer Rights Act 2015, ensuring goods are as described, of satisfactory quality, and fit for purpose.

 Sustainability

• We are committed to mindful beauty.

• Packaging is recyclable wherever possible.

• We continuously explore eco-friendly materials and processes to reduce waste.